Last Updated: January 2025 Bangladesh

wnibet Privacy Policy – How We Handle Your Personal Data

Your privacy matters to wnibet. This Privacy Policy explains exactly what personal data we collect when you use the wnibet platform, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no surprises.

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Data Commitments

How wnibet Protects Your Privacy

Six core commitments wnibet makes to every player in Bangladesh regarding their personal data.

SSL Encryption on All Data

Every piece of data you share with wnibet — from your registration details to your payment information — is transmitted over SSL-encrypted connections. Your data is never sent in plain text across any channel on the wnibet platform.

We Never Sell Your Data

wnibet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and comply with legal obligations. That's it — nothing more.

You Control Your Data

wnibet players have the right to access, correct, or request deletion of their personal data at any time. You can also request a copy of all data wnibet holds about you. Contact support to exercise any of these rights — we respond within 30 days.

Minimal Data Retention

wnibet only keeps your personal data for as long as it is needed to operate your account or meet legal requirements. Once your account is closed and the retention period has passed, your data is securely deleted from wnibet systems.

Transparent Cookie Use

wnibet uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We do not use cookies to track you across other websites. You can manage cookie preferences through your browser settings.

Strict Third-Party Standards

When wnibet shares data with third-party service providers — such as payment processors — those providers are contractually required to protect your data to the same standard as wnibet. We do not work with providers who cannot meet this requirement.

1 Overview

This Privacy Policy applies to all services provided by wnibet, including the wnibet website at wnibet.app and the wnibet Android app. It explains how wnibet collects, processes, stores, and protects the personal data of players based in Bangladesh and elsewhere.

wnibet is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. We do not use your data in ways you would not reasonably expect.

By registering an account on wnibet or using any part of the wnibet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how wnibet handles personal data, you should not use the platform.

This Privacy Policy was last updated in January 2025. If you registered before this date, the updated policy applies to your account from the date of publication.

2 Data We Collect

wnibet collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors. Below is a breakdown of the categories of data wnibet collects.

Registration Data

When you create a wnibet account, we collect your full name, date of birth, email address, mobile phone number, and the mobile wallet number you use for deposits and withdrawals (bKash, Nagad, or Rocket). This information is required to open and operate your account.

Identity Verification Data

As part of our Know Your Customer (KYC) process, wnibet may request copies of identity documents such as your National ID card, passport, or driving licence. This data is collected to verify your identity, confirm your age, and comply with anti-money laundering obligations.

Transaction Data

wnibet records all financial transactions on your account, including deposits, withdrawals, bonus credits, and bet history. This data is retained for accounting, fraud prevention, and regulatory compliance purposes.

Technical & Usage Data

When you access wnibet, we automatically collect certain technical data including your IP address, device type, browser type, operating system, and pages visited. This data helps wnibet maintain platform security and improve the user experience.

Data Category Examples Purpose
Registration Data Name, DOB, email, phone Account creation & verification
KYC Documents National ID, passport Age & identity verification
Transaction Data Deposits, withdrawals, bets Payments, fraud prevention
Technical Data IP address, device, browser Security, platform improvement
Cookie Data Session tokens, preferences Platform functionality

3 How We Use Your Data

wnibet uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account Management: To create, maintain, and operate your wnibet account, including processing logins and managing your profile settings.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records for your account.
  • Identity Verification: To verify your age and identity as required by our responsible gaming and anti-money laundering obligations.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the wnibet platform.
  • Platform Improvement: To analyse usage patterns and improve the wnibet platform, games, and user experience.
  • Promotions: To send you information about wnibet bonuses and promotions, where you have opted in to receive such communications.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.

You can opt out of promotional communications from wnibet at any time by contacting support or updating your account notification preferences.

4 Data Sharing

wnibet does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it.

Payment Processors

To process your deposits and withdrawals, wnibet shares necessary transaction data with mobile financial service providers including bKash, Nagad, and Rocket. These providers receive only the data required to complete the transaction and are bound by their own privacy obligations.

Identity Verification Providers

wnibet may use third-party identity verification services to assist with KYC checks. These providers process your identity documents on wnibet's behalf and are contractually prohibited from using your data for any other purpose.

Legal & Regulatory Authorities

wnibet may disclose your personal data to regulatory bodies, law enforcement agencies, or courts where required by law or where wnibet believes disclosure is necessary to protect the rights, property, or safety of wnibet, its players, or the public.

Business Transfers

In the event that wnibet undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply going forward.

wnibet never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data stays within the wnibet ecosystem.

5 Data Security

wnibet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

  • SSL/TLS Encryption: All data transmitted between your device and wnibet servers is encrypted using industry-standard SSL/TLS protocols.
  • Secure Data Storage: Personal data is stored on secure servers with access restricted to authorised wnibet personnel only.
  • Access Controls: wnibet staff access to personal data is limited to what is necessary for their role. All access is logged and monitored.
  • Password Hashing: Account passwords are stored using one-way cryptographic hashing. wnibet staff cannot view your password in plain text.
  • Regular Security Reviews: wnibet conducts regular security assessments to identify and address potential vulnerabilities in the platform.

While wnibet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

If you suspect your wnibet account has been accessed without your permission, contact support immediately via live chat. We will investigate and take appropriate action as quickly as possible.

6 Cookies Policy

wnibet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies wnibet Uses

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain session security No — required for platform to function
Preference Cookies Remember your language and display settings Yes — via browser settings
Analytics Cookies Understand how players navigate the platform Yes — via browser settings
Security Cookies Detect and prevent fraudulent activity No — required for account security

wnibet does not use cookies to track your activity on other websites or to serve targeted advertising. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the wnibet platform.

7 Data Retention

wnibet retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The retention periods below apply to the main categories of data wnibet holds.

  • Account Data: Retained for the duration of your account and for up to 5 years after account closure, as required for regulatory compliance.
  • Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping requirements.
  • KYC Documents: Retained for the duration of your account and for up to 5 years after closure.
  • Support Communications: Retained for up to 2 years from the date of the last interaction.
  • Technical & Usage Data: Retained for up to 12 months, after which it is anonymised or deleted.

When the applicable retention period expires, wnibet securely deletes or anonymises your personal data so that it can no longer be linked back to you.

8 Your Rights

As a wnibet player, you have the following rights regarding your personal data. To exercise any of these rights, contact wnibet support via live chat or email at [email protected]. We will respond to all requests within 30 days.

  • Right of Access: You can request a copy of all personal data wnibet holds about you at any time.
  • Right to Rectification: If any of your personal data held by wnibet is inaccurate or incomplete, you have the right to have it corrected.
  • Right to Erasure: You can request that wnibet delete your personal data, subject to any legal retention obligations that may apply.
  • Right to Restrict Processing: You can ask wnibet to limit how your data is used in certain circumstances, for example while a dispute is being resolved.
  • Right to Data Portability: You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.
  • Right to Object: You can object to wnibet processing your data for direct marketing purposes at any time.

Exercising your data rights will not affect your ability to use the wnibet platform, except where the deletion of certain data makes it technically impossible to maintain your account.

9 Children's Privacy

The wnibet platform is strictly for adults aged 18 and over. wnibet does not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, their account will be closed immediately and any personal data collected will be deleted.

If you believe that a minor has registered on wnibet or that wnibet has inadvertently collected data from a person under 18, please contact us immediately at [email protected] so we can take prompt action.

10 Changes to This Policy

wnibet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised date at the top.

For significant changes that materially affect how we use your personal data, wnibet will notify you via email or an in-platform notification before the changes take effect. Your continued use of wnibet after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how wnibet handles your personal data. If you have any concerns about a change to this policy, contact support before continuing to use the platform.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how wnibet handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Live Chat: Available directly on the wnibet platform after login — the fastest way to reach us.
  • Email: [email protected] — we respond to all privacy-related emails within 30 days.

All privacy-related requests are handled confidentially by the wnibet compliance team. We take every request seriously and will always respond with a clear explanation of what action we have taken.

Your Data Is Safe with wnibet

wnibet uses SSL encryption, strict access controls, and a no-data-selling policy to keep your personal information secure. We believe trust is the foundation of a good betting experience — and that starts with how we handle your data.

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